I had a phone interview after meeting their qualifications. The interviewer was very friendly and asked questions about what classes I had taken at school. They also were interested in my previous experience interacting with customers.

Applied online, got a call back within 2 days. The recruiter went over the position and the general day-to-day tasks. Asked about my experience. Quoted a hourly pay rate. Scheduled a in person interview for a week later. Went in, had a 1:1 interview. Asked me questions about what I like/dislike(d) about my current and previous jobs. Had a set of cards, had to rank the descriptions on the cards and align them to my own strengths and weaknesses (I.E, Professionalism, Adaptability, Fast learned ,etc.) Went over the position in more depth. The office environments. Etc. Was told I will receive a phone call/email. Currently waiting.