Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Discover

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Discover reviews | Discover jobs | Discover salaries | Discover benefits | Discover conversations
      Discover interviewsDiscover Credit Card Customer Service interviewsDiscover interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Credit Card Customer Service Interview

      Nov 21, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Discover in Nov 2021

      Interview

      Never interviewed for the position! Applied for the Credit Card Customer Service remote and the New Applicant Customer Service remote. Received a call from Discover for the Credit Card Customer Service asking if I'm available to attend training 10 am-6 pm, and explained that the position would be flex, the hourly rate, and that I would receive a call for a second interview in 1-2 days. Received an email 2 days later stating Discover is moving onto other candidates. Is Discover weaning out certain qualified candidates or is this a hoax? Not meant to be and I'm glad.

      Interview questions [1]

      Question 1

      I was never contacted for an interview. I only received one call from Discover for the Credit Card Customer Service asking if I'm available to attend training 10 am-6 pm, and explained that the position would be flex, the hourly rate, and that I would receive a call for a second interview in 1-2 days. Received an email 2 days later stating Discover is moving onto other candidates. Is Discover weaning out certain qualified candidates or is this a hoax? Not meant to be and I'm glad.
      Answer question

      Other Credit Card Customer Service Interview Reviews for Discover

      Credit Card Customer Service Interview

      Oct 30, 2023
      Anonymous employee
      Pennsylvania, AL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Discover (Pennsylvania, AL) in Oct 2023

      Interview

      The first interview was a 30-45 minute phone call, of course they want to know how you found out about the position, what mad you want to work for them, where they stand in the list of potential jobs, how long have you been doing this type of work and why you prefer it. Most I can say is be yourself and speak it into existence!!! Also if they really like/need you they will IMMEDIATELY off a second zoom interview.

      Interview questions [1]

      Question 1

      What made me want to work for Discover?
      1 Answer

      Top companies for "Compensation and Benefits" near you

      avatar
      Wells Fargo
      3.7★Compensation & Benefits
      avatar
      JPMorganChase
      3.9★Compensation & Benefits
      avatar
      Bank of America
      3.8★Compensation & Benefits
      avatar
      Capital One
      3.9★Compensation & Benefits