Duluth Trading Company Home Agent - Customer Service interview questions
based on 1 rating - Updated Oct 18, 2018
Easyinterview difficulty
Very negativeinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
1 interviews
Duluth Trading Company interviews FAQs
Candidates applying for Home Agent - Customer Service roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Duluth Trading Company overall takes an average of 21 days.
Common stages of the interview process at Duluth Trading Company as a Home Agent - Customer Service according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied online. The process took 4 weeks. I interviewed at Duluth Trading Company in Sep 2018
Interview
Submitted resume and received a link for a one-sided video interview - which was super slick. I had a phone interview a week later. Interviewer was a bit cold and very direct in a non-professiobal way - i.e. reading questions from a list. He mentioned he came on board with DTC last fall, and he was now conducting interviews to fill seasonal positions. He did make me commit to weekend hours on the spot and steered away from the "flexible" hours that are marketed through their job posting. He mentioned that I should receive a call & be sent equipment from HR relatively soon. Two weeks later, I received a canned response thanking me for "sending in my resume".
Interview questions [1]
Question 1
You are required weekend shifts - 6 hour min shift. What day will you choose to work your 6 hours?
We appreciate your time and effort in providing feedback regarding the interview process at Duluth Trading. We apologize for the disheartening concerns you have expressed regarding your experience. As a company, we make every attempt possible to be flexible with all our associates and have a respect for a work life balance. No matter what position they are applying for, but have an understanding for the needs of our customer as well. You have provided some excellent feedback, which we will utilize as we are constantly looking for areas to improve the employee experience.