Tech Support applicants have rated the interview process at EPB with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
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There was a phone interview before the in person one. Straight forward questions about past experiences. They had a group interview and would take turn asking questions. After which they would ask you a series of technical questions.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer.