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      Egnyte

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      Egnyte interviewsEgnyte Manager, Customer Success interviewsEgnyte interview


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      Manager, Customer Success Interview

      Dec 4, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at Egnyte in Sep 2024

      Interview

      The interview process was straightforward and informative for both sides. Salary expectations were set from the first call with the recruiter who was great. All of the subsequent calls were conversational and mostly behavioral based. There werent many attempts to trip you up or give you questions that you couldn’t answer. my very last round was the most difficult but it wasn’t bad. What was absolutely refreshing was that there were no projects or assignments or mock QBR‘s. My decades of experience actually counted for something. The process was 5 rounds of interviews including the recruiter. It did take some time (2.5 months) so be patient but the recruiter always got black to me when I checked in periodically throughout.

      Interview questions [1]

      Question 1

      What is your leadership style like?
      Answer question
      avatar
      Egnyte response
      1y
      We are so glad that you had a favorable interview experience at Egnyte. We strive to ensure everyone that applies is treated well, regardless of whether the person is hired or not hired. If we have any room for improvement, please send a confidential email to hr@egnyte.com to let us know what we can do better. We are always working to better our interview process and experience for all candidates.

      Other Manager, Customer Success Interview Reviews for Egnyte

      Customer Success Manager Interview

      Jul 19, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Egnyte in Dec 2022

      Interview

      Had an hour call with HR and a few days later I had 3 back to back half hour video interviews with 3 different members of the team. Was ghosted afterwards and never heard from the company again. Not a word.

      Interview questions [1]

      Question 1

      Discuss previous experiences and work history, and many other questions.
      Answer question
      1
      avatar
      Egnyte response
      2y
      We are sorry to hear you did not have a positive interview experience with Egnyte. We welcome feedback, as we are always working to improve the interview process and experience for all candidates. Feel free to send a confidential email to hr@egnyte.com to let us know what we could have done better with your experience.

      Customer Success Manager Interview

      May 4, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Egnyte

      Interview

      I really enjoyed the interview process! The recruiter was very engaging from the start and there was timely follow-up after each step. The interview process had 4 different steps: a recruiter interview, 2 1-1 interviews, and one panel interview. Scheduling was very easy. I thought the interviewers were genuinely interested in getting to know me and asked good questions. They also gave time for me to ask questions and their responses were very thoughtful and helped me make my own career decisions.

      Interview questions [1]

      Question 1

      Tell me about a time an account churned. How do you handle upset customers? What did you do in your previous role(s)? What are you looking for in your next role?
      Answer question
      2