I was interviewed twice: once on April 17th for Customer Service Rep I, a second time for Customer Service Rep I/II/III. Both interviews featured similar questions: tell me about a time you assisted an irate customer, what would you bring to the team, would you be comfortable in a call center setting? Both interviews were held by two managers at the Maryland location, the first two managers cheerful and talkative, the other pair poker-faced. Most of the interviews featured the managers describing the position, benefits and scheduling. Was told to wait 2-3 weeks for a response regarding my status following the second interview. Going on week four, still waiting. Contacted Candidate Care about process; delays in construction are causing a major slow down in start times/dates.