Elsevier Journal Manager interview questions

I submitted an application online. I received an email almost immediately asking when I would be available for a phone interview. Two phone interviews were arranged and the interviewer never called me. On the third attempt, I called them at a pre-set time and the interviewer thought I was someone else! After finally speaking to them, I was asked to resubmit my CV and told to expect an in-person interview in a few days. I then heard nothing. I chased three times with varying responses - including being called the wrong name! I was finally told that they had offered the job to someone else.