I applied online. The process took 3 weeks. I interviewed at Enterprise Mobility (San Jose, CA) in Aug 2023
Interview
Initial phone call with a recruiter, interview with area manager, and then final interview with branch manager. Depending on who interview you, it can be kind of difficult. Be prepared with a lot of questions regarding customer service experience
Interview questions [1]
Question 1
Name a time where you felt under-appreciated in the workplace and how did you deal with it.
I interviewed at Enterprise Mobility (Toronto, ON)
Interview
More conversational than a typical interview style making it much more in depth and interesting. As a candidate you also get to know how the person across you made it to where they are now, using the same trainings you would eventually learn.
Interview questions [1]
Question 1
What would you do differently than other potential candidates to become an amazing MT.
It was an average difficulty interview with the most standard, basic questions. The interviewer had a deadpan, annoyed face and looked and sounded like she didn't want to be there. I didn't prepare for it and didn't pass, but I don't think most people will have a problem if they just prepare beforehand
Over the phone, Called me from a headhunter and talked about the role and asked if i was interested, then a 30 minute conversation with a recruiter at the branch to see if i was a fit, then in person