I applied through a recruiter. The process took 1 week. I interviewed at Epson America (Long Beach, CA) in Jul 2014
Interview
The interview process was great! I ended up interviewing with Chris S, the PC Support Lead at that time. I was also technically vetted to ensure that I was the right fit for the job.
Interview questions [1]
Question 1
How would you go about handling an outstanding ticket with an irate user?