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      Sales Associate Interview

      Sep 15, 2013
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through college or university. The process took 1 week. I interviewed at Express (San Antonio, TX)

      Interview

      Two managers attended a job fair held at my university. I wore a nice blouse and white pants for a good impression, and I'm glad I did because the managers practically interviewed me right there! I filled out a paper application and received a call the next day for an interview. I looked at Express' online store to see what clothes would be more appealing to wear, and considering I didn't have much professional stuff, I wore a nice white blouse with some dark skinny jeans and flats (in retail, they care more about whether you'll represent the brand well). It was a group interview with 7 others that was supposed to last only 30 minutes. The assistant manager first went around the group and asked for job experience. He then pointed at each person to ask a specific question, sometimes the same as the last. The experience was much easier and less nerve wracking than I thought it would be because of how easygoing and funny the manager acted with us. I practiced some of the questions from some of these older posts, kept attentive eye contact with everyone there, smiled and nodded a lot, and sat up straight while answering with confidence.

      Interview questions [2]

      Question 1

      Tell me about a time you received exemplary customer service.
      Answer question

      Question 2

      What do you think about the phrase "the customer is always right"? Explain why.
      Answer question

      Other Sales Associate Interview Reviews for Express

      Sales Associate Interview

      Apr 11, 2026
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Express (San Francisco, CA)

      Interview

      I first applied online, and then I got an interview date and time, and then I went into the location for the interview. After that I just waited for a little bit of time and then I was sent an offer that I signed

      Sales Associate Interview

      Apr 1, 2026
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Express (Chicago, IL)

      Interview

      Applied online, interviewed in person the next day. Interview was basically a vibe check. More important to apply during peak season (early spring or early fall) when they're hiring the most. Make sure you have availability on the weekend.

      Interview questions [5]

      Question 1

      What do you know about the company?
      Answer question

      Question 2

      Why do you want to work here?
      Answer question

      Question 3

      What does hospitality mean to you?
      Answer question

      Question 4

      Where do you see yourself in 5 years?
      Answer question

      Question 5

      What experience do you have with retail and customer service?
      Answer question

      Sales Associate Interview

      Jan 28, 2026
      Anonymous employee
      Queensbury, NY
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Express (Queensbury, NY)

      Interview

      Easy and straight forward interview. They ask for your availability and if have fashion experience. Also, asks about previous sales and customer service experience. The job itself is not hard at all.

      Interview questions [1]

      Question 1

      Do you have previous sales and customer service experience?
      Answer question

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