I applied online and a week later I called the store to check on the status of my application. The lady told me that the talent manager was on vacation and she took my name and number down. She didn't tell me when the manager would be back so a couple of days later I called again and got the same answer. She remembered me and told me that I would get a call. About a week after that I got a call from the talent manager and she scheduled for me to come in for an interview a couple of days later. It was a group interview and I was nervous because this was my first group interview. There was 3 of us total and the interview was pretty laid back. She had us introduce ourselves and say something that she wouldn't have known from looking at our application. She then asked us questions like Why do you want to work at express? Tell me a time where you had a difficult customer and what was the outcome. Tell me a time when you went above and beyond for a customer. To you, what's the difference between selling and customer service? What position do you think is more important? And a few other pretty standard questions I can't remember. At the end we got our chance to ask questions and I asked about opportunities which employers do like. She said that she will call the references that we put down and if we were hired, she would call to schedule orientation. Since I already had a job and was going to school, I didn't think I would get a call but 2 days later I got a call asking if I want to join the team. I accepted and I have orientation the following week.