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We are disappointed to hear that our communication regarding next steps for your interview experience fell short of your expectations. Providing timely and transparent updates is important to us, and your feedback is a helpful reminder of where we can improve.
We also want to clarify a few points about our employment practices and our organization. FHLBank Chicago offers a comprehensive and highly competitive total rewards package that our employees consistently rate very positively and that we are proud to provide. Contract roles, when used, are determined by business needs and project scope, not to avoid offering benefits.
Additionally, FHLBank Chicago is a financially strong, well-capitalized cooperative, regularly recognized for our stability and performance. As a member-owned institution, we provide liquidity and financial services to our member financial institutions; we do not offer mortgages or consumer loans directly to individuals, so that aspect is not connected to our hiring or employment model.
We will continue working to ensure all candidates experience a respectful, transparent, and well-communicated hiring process.