FIS Customer Service Associate interview questions
Updated Jul 7, 2024Difficulty
Average
Experience
Mostly positive
How others got an interview
- 12%Employee ReferralEmployee Referral
- 12%In PersonIn Person
- 6%RecruiterRecruiter
- 6%Staffing AgencyStaffing Agency
Interview search
19 interviews
FIS interviews FAQs
- Customer Service Associate applicants have rated the interview process at FIS with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Associate roles take an average of 11 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at FIS overall takes an average of 21 days.
- Common stages of the interview process at FIS as a Customer Service Associate according to 12 Glassdoor interviews include:
One on one interview: 30%
Background check: 19%
Drug test: 14%
Personality test: 14%
Skills test: 14%
Phone interview: 11%
Here are the most commonly searched roles for interview reports -
- Software Engineer(692) ;
- Senior Software Engineer(633) ;
- Customer Service Representative(269) ;
- Business Analyst(248) ;
- IT Trainee(223) ;
- Project Manager(172) ;
- Analyst(129) ;
- Senior Business Analyst(116) ;
- Software Developer(105) ;
- Lead Engineer(102) ;
- Software Engineer II(100) ;
- Sales Executive(95) ;
- Programme Analyst(90) ;
- Manager(80) ;
- Customer Service Associate(74) .