FTI Consulting Customer Service Representative interview questions
based on 2 ratings - Updated Oct 5, 2025
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
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FTI Consulting interviews FAQs
Customer Service Representative applicants have rated the interview process at FTI Consulting with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at FTI Consulting as a Customer Service Representative according to 1 Glassdoor interviews include:
Background check: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
The interview process was fairly easy. A recruiter reached out. We had a phone interview then you are scheduled for an interview with the manager. The interview with the manager is fairly straightforward.
Interview questions [1]
Question 1
I can’t remember all the questions but I was asked a lot of behavioral questions such as “how do you handle disputes” etc…
I applied through a recruiter. The process took 1 week. I interviewed at FTI Consulting (London, England) in Jan 2016
Interview
Relaxed and comfortable interview, very conversational whilst still addressing core competencies. Interviewed by 3 senior members of the team all of whom were very professional but also welcoming. Questions were experience related rather than testing. Overall it was a good interview.