FairWarning Customer Success Manager interview questions

The interviews are a 6 step process. I applied for a different position, but the recruiter called and said this position better fits by experience, so I continued. I had three interviews by phone, one had to be rescheduled because the hiring manager never called, so I wasted time off work for an interview that didn't happen. Nevertheless, I continued to move forward because they sell the company very well. Step 4: meet with 4 people individually face to face. The last interviewer is the CEOs wife, the "Chief Culture Officer." Her title basically means she gets to decide if she likes you and if you believe the same things she does. I told her I work for a government contracted agency for child abuse and neglect currently. She asked me if I was abused as a child and if that's why I work there! She proceeded to tell me her and her husband do not believe in God. It was the most bizarre interview ever. Go figure, I did not receive an offer, but now I'm thanking God I didn't. If this lady is that unprofessional and worried about my personal life more than the skills and experience I could bring to the company, I should've ran the other direction 4 steps sooner. She needs to learn what's even legal to ask candidates at an interview. Had I been offered to move forward, I would have had to complete a personality assessment, write a letter to the CEO, and then interview with him as well. The process is a little excessive for low level positions.

I feel the process was done horribly. I was called and the representative spoke to me for about three minutes in regards to the company's culture and I was told I would receive a call by a manger for a follow up. However, the next day I was sent an email stating the company was going in a different direction. I sent a follow up email to both HR and the CEO to have them further explain as to why I may have been passed over and neither could give an explanation.