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      FedEx

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      Senior Service Agent Interview

      May 12, 2023
      Anonymous employee
      Evansville, IN

      Other Senior Service Agent Interview Reviews for FedEx

      Sr. Service agent Interview

      Jun 12, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at FedEx

      Interview

      You go through a questionnaire where they ask you for examples of your past work experience that would help contribute to the position. The questions are vague enough for you to talk about anything that could apply in your past job/school history- they just want to see how you answer and if it would benefit them to hire you.

      Interview questions [1]

      Question 1

      (Paraphrasing) Please talk about a time where you had to overcome an issue to help the customer?
      Answer question
      Accepted offer
      Negative experience
      Easy interview

      Application

      I interviewed at FedEx (Evansville, IN)

      Interview

      They're so desperate you if you're breathing, you're in. One interview, physical for drivers, and possibly a drug test. They request a clean driving record for couriers, but then require Nascar antics to get the job done in the time they want.

      Interview questions [1]

      Question 1

      It's the normal questions of any interview that everyone except good employees lie about.
      Answer question

      Senior Service Agent Interview

      Jan 16, 2018
      Anonymous employee
      Baton Rouge, LA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at FedEx (Baton Rouge, LA) in Aug 2013

      Interview

      i was called with a quick over the phone interview, then set up with a face to face interview where i was asked about my work experience. Interview took about 15 minutes. I received a call in two weeks with a job offer.

      Interview questions [1]

      Question 1

      Name a time when you had to resolve a difficult issue for a customer
      Answer question