FedEx Office
Part of FedEx
Engaged Employer
FedEx Office Retail Customer Service Associate interview questions
Updated Aug 10, 2025Difficulty
Average
Experience
Very positive
How others got an interview
Interview search
7 interviews
FedEx Office interviews FAQs
- Retail Customer Service Associate applicants have rated the interview process at FedEx Office with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 64.8% positive. This is according to Glassdoor user ratings.
- Candidates applying for Retail Customer Service Associate roles take an average of 3 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at FedEx Office overall takes an average of 16 days.
- Common stages of the interview process at FedEx Office as a Retail Customer Service Associate according to 7 Glassdoor interviews include:
One on one interview: 25%
Other: 17%
Drug test: 17%
Skills test: 8%
Presentation: 8%
Phone interview: 8%
Background check: 8%
IQ intelligence test: 8%
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