I applied through college or university. I interviewed at Ferguson (Jacksonville, FL) in Feb 2013
Interview
Getting Started: (All Candidates MUST Apply Online)
Apply Online
Click the auto requisition id for the "Nationwide Training Program"
Click "Apply to Job"
Create your account in our online application.
From here, you will be able to upload your resume and complete your application.
Click "SUBMIT" to finish
Step One: (1 Interview, Campus or Phone)
On Campus Interview: 30 minute, face to face, behavioral interview. These are usually held at the campus career center. (If we do not conduct on campus interviews at your school, you will be contacted for a phone interview)
Phone Interview: 30 minute behavioral interview with recruiting team member
Step Two: (1 Interview, Phone)
Phone Interview: 30 minute behavioral interview with recruiting team member
Step Three: (2 Interviews, Regional Program or Local)
Recruiting Program: 2 day event that includes interviewing and networking events at a regional location based off of geographic preference/career path
Local Interview: Visit a location and interview locally if you can not attend the Recruiting Program
Multiple styles from recorded prompts, a phone, and in person (pre-covid)
5ish recoded prompts where I needed to respond with a video recorded response.
Corporate phone interview
In person local interview
Interview questions [1]
Question 1
Can you name a situation where you had an issue as a customer and how a customer service associate did something right.
I applied through college or university. The process took 4 weeks. I interviewed at Ferguson (Houston, TX) in Oct 2016
Interview
Process took 4+ weeks. 3 rounds of interviews: video recording, phone, in person. One of the better interview processes I have gone through. Every step of the way was handled greatly by Ferguson and they truly care about your experience. They allow candidates multiples areas to pursue within the Sales position and bring in many associates to further give the candidate more insight into the company. Currently waiting for a decision.
Interview questions [1]
Question 1
Customer service related questions
basic behavioral(they really want to see if you fit in their culture)
Be yourself but also prove yourself to be a great fit. They want go getters.