The initial interview was about 30 minutes. The job was described, as was the background check process. It was pleasant as the interviewer had a positive demeanor. Feedback was given via email shortly after the interview as to why I was not chosen.
Interview questions [1]
Question 1
A time where you had an issue in customer service.
First a brief phone screening, and then I needed to schedule an in person interview. The phone screening was around 30 mins and the interview itself was about an hour.
I interviewed at Fidelity Investments (Sacramento, CA)
Interview
Interview starts with a phone call from recruiter, and then you move on to a branch leader for the future location you will work at and you have the chance to speak with some of the team.
I interviewed at Fidelity Investments (Austin, TX)
Interview
The job description was nothing like what the said it was. They advertised it as hybrid when it was full time in office. Implied would be customer service when it was sales.