Fifth Third Customer Service Associate interview questions
based on 2 ratings - Updated Aug 4, 2019
Averageinterview difficulty
Mixedinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
2 interviews
Fifth Third interviews FAQs
Customer Service Associate applicants have rated the interview process at Fifth Third with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 66.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 15 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Fifth Third overall takes an average of 22 days.
Common stages of the interview process at Fifth Third as a Customer Service Associate according to 2 Glassdoor interviews include:
One on one interview: 100%
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The process took 2 weeks. I interviewed at Fifth Third
Interview
I applied online, went in for open interview day. Had pleasant interview was told I would hear either way by end of the week. Very adamant by interviewer that I would be told either way. Followed up with thank you email . Was ghosted with no replies. A simple “thank you for playing” email as promised would have been nice.
Interview questions [1]
Question 1
Basic questions - tell me of a time when you were asked to do something unethical.
I applied online. I interviewed at Fifth Third in Aug 2013
Interview
One telephone screening. One surprisingly informal in-person interview with one manager, on site, before job offer. Finding the facility and parking was easy, finding my way to the interview was easy. I felt comfortable during the interview. I had a reasonably good idea what to expect following the interview.
Interview questions [1]
Question 1
Tell us about a time you handled a difficult customer, one that was agitated or difficult to communicate with, and how you got through that.