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      Fifth Third

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      Related searches: Fifth Third reviews | Fifth Third jobs | Fifth Third salaries | Fifth Third benefits | Fifth Third conversations
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      Customer Service Representative/Teller Interview

      Mar 6, 2015
      Anonymous Interview Candidate
      No offer
      Negative experience

      Other Customer Service Representative/Teller Interview Reviews for Fifth Third

      Customer Service Representative/Teller Interview

      Dec 18, 2016
      Anonymous Interview Candidate
      Franklin, TN
      No offer
      Average interview

      Application

      I applied online. I interviewed at Fifth Third

      Interview

      I found the process quite tedious. Applying online and finally getting a response back about a week later through email from a recruiter. She sent me about 5 interview questions and after emailing my responses I received a call from her the same week. She told me I answered the questions very well and seemed encouraging. She then told me I would receive a call from another recruiter within the next 5 days. I did not receive the call until over a week later. But finally this recruiter set me up with a in-person interview with a manager a branch. When I walked in for the interview, the manager had me wait for about 15 minutes and didn't seem enthusiastic about interviewing me. Nonetheless, we sat down and he read off interview questions from a paper. And also told me he hadn't reviewed my resume. Yet he was friendly and also seemed encouraging about getting the job. I asked a couple questions to show interest and he complimented one of my questions, saying it was a very good question to ask. At the end he told me he'd be reaching out to me within the next few days. I felt confident I would get the call because I felt I had done a great job and answered all the questions strongly. I was never called back. And had given this job opportunity shy of a month of my time.

      Interview questions [1]

      Question 1

      Tell me a time when you had to deal with an upset customer. What are ways to upsell? Can you meet sales goals?
      Answer question
      6
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Fifth Third (Franklin, TN) in Nov 2016

      Interview

      Had a short telephone interview with the talent acquisition coordinator before being asked to come in for a face-to-face with the regional manager and branch manager. The interview was pretty standard, they were very insistent on the fact that the teller position would in the future consistent of mainly trying to sell other products/services to customers. They did not get back to me afterward, which I found slightly disappointing. Even if a prospective employer decides to not choose a candidate, I think they should let them know.

      Interview questions [1]

      Question 1

      Why did I apply to be a customer service representative/teller?
      Answer question
      1

      Customer Service Representative/Teller Interview

      Jul 15, 2016
      Anonymous employee
      Augusta, GA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Fifth Third (Augusta, GA) in Mar 2016

      Interview

      the interview process is that you speak with the recruiter first .. if you are liked or fits the company needs you interview with FCM and then the regional manager

      Interview questions [1]

      Question 1

      no real interview questions just a casual conversation with all parties.. they do like to hire people with no banking experience
      Answer question

      Customer Service Representative/Teller Interview

      Sep 4, 2015
      Anonymous employee
      Hammond, IN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Fifth Third (Hammond, IN) in Sep 2015

      Interview

      Best interview processes I've been through. The recruiter who contacted me for a phone interview was very helpful in this whole process. She even helped me tweak my resume before my in person interview and told me everything the manager was expecting from me during my in person interview. The in person interview is structured in a STAR format which I was already aware thanks to the recruiter. They want you to ask questions at the end of the interview so be sure to research and come prepared. This whole process was unlike any other interview experience. Up from when I first applied till when they offered me the position. I could tell this is a company who values the people interested in wanting to work for them. And, I can't wait to start this new journey.

      Interview questions [1]

      Question 1

      Name one time you had to work with a difficult co-worker and how you handled the situation.
      1 Answer
      3