First Citizens Bank Customer Service Representative interview questions
Updated Jan 12, 2022Difficulty
Easy
Experience
Very positive
How others got an interview
- 17%RecruiterRecruiter
- 17%Campus RecruitingCampus Recruiting
- 17%Staffing AgencyStaffing Agency
Interview search
6 interviews
First Citizens Bank interviews FAQs
- Customer Service Representative applicants have rated the interview process at First Citizens Bank with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative roles take an average of 9 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at First Citizens Bank overall takes an average of 23 days.
- Common stages of the interview process at First Citizens Bank as a Customer Service Representative according to 6 Glassdoor interviews include:
Drug test: 20%
Phone interview: 16%
Skills test: 16%
One on one interview: 12%
IQ intelligence test: 12%
Presentation: 12%
Background check: 8%
Personality test: 4%
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