First Contact: Phone screening with a gentleman at HQ. He was very nice; made me feel interested in the job even though after speaking with him I felt the job may be a step down for me. First Interview: in-person meeting with a Manager. He was nice, bland, seemed bored. Didn't make me feel very interested in the job. The second was a manager who just recently became manager after 10 years at FI. He was rude and crass. He commented that the questions I asked made him think the position was beneath me. FYI: I haven't made 200+ cold calls a day since I was fresh from High School; yes that's a big step back. I was only interested in the position if I had potential to move up, and how quickly is it possible? I think my honest approach was too much for him. When I stated that I wanted an employer with like ethics and morals, and that customer service and high standards are important to me: he balked. I have read many bad reviews here about the authoritative and "rule by fear" approach they have here... I would definitely agree. I had that sense when I walked in. They never called me back and quite frankly, I was glad they didn't. I would never use their services. I felt like I was walking into the Wolf on Wall Street... sweat shop in there without any personal space. Weird!