Fisher Investments CSA - Customer Service Associate interview questions

1. Tell me about your best and worst days at work. 2. What values are you drawn to? What’s your ideal workplace? 3. Give an example of how you rebounded from a negative work experience 4. Tell me about a time you were involved in a task that required you to communicate clearly and quickly. 5. Tell me about a time you had to take over someone else’s challenging project 6. Describe a time you seized an opportunity and moved forward with it yourself 7. Describe what you have done to improve your career options intellectual curiosity/desire to improve 1. Are you working on/reading anything exciting outside of work? 2. Tell me about a time when you had to learn something new very quickly 3. Describe an experimental approach you took to solve a problem 4. What’s something you used to believe but you no longer believe? Humility/introspection 1. Give an example of when you compensated for one of your weaknesses with other skills you have. 2. Describe a situation where a prior strength actually turned out to be a weakness in another setting and how you addressed this. 3. If I called your current boss, what would they say about you? 4. Tell me about a time when someone or something caught you by surprise and caused your goals to be blocked. 5. Describe the last significant conflict you had at work and how you handled it. 6. Tell me about a time you analyzed a failure to promote learning 7. Describe a time when a person or group did not get their share of the credit