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      Customer Success Manager II Interview

      Nov 3, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Forrester in Oct 2021

      Interview

      Applied online directly on their career site. I received an email asking for a phone interview with a schedule link. I picked my available dates and double-checked my information. The system they use send you automatic reminder emails-I imagine the interviewer also gets the same reminders. My interview was at 11AM EST. By 11:18AM I did not get a call. I was ghosted. I have sent 2 emails checking to see if the interview was alright and have not seen a reply.

      Interview questions [1]

      Question 1

      No questions since I was GHOSTED
      Answer question
      1
      avatar
      Forrester response
      4y
      Hello - thank you for taking the time to share your feedback. I apologize you did not receive a response from a team member, as you should have. If you'd be willing to connect with me, I'd like to look into this further. My email is jkelly@forrester.com. Thank you again for sharing your experience, and my apologies again that you did not receive a response from the recruitment team. Julie Kelly VP, Talent Acquisition

      Other Customer Success Manager II Interview Reviews for Forrester

      Customer Success Manager II Interview

      Nov 3, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Forrester

      Interview

      The process started with a recruiter phone screen. Next, an initial manager interview by phone, followed by an in-person day of manager and team interviews, and finally a presentation session with management.

      Interview questions [1]

      Question 1

      Describe a time you faced an interpersonal challenge and how you managed it
      Answer question
      2

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