I applied through an employee referral. The process took 3 weeks. I interviewed at Foundever (Ocala, FL) in Mar 2018
Interview
Very friendly, upfront about open availability. Good screening as far as placing candidates with a campaign that will build a strong team. Helpful and positive. One of the only interviews I have had that I felt comfortable with and not being looked at with a wicked critical eye. I only hope the good impression lasts.
The email communications that were sent to the applicants, were delivered quickly and instructions were clear.
The typing test is very simple and they were not so stringent that if nerves were an issue, retests were allowed.
A background check is required and also a drug test. 5 to 7 days for the background check and the drug testing has to be completed within a 72 business hour time frame. All very reasonable.
Interview questions [1]
Question 1
How would you handle dissatisfied and/or argumentative customers?
I applied through an employee referral. I interviewed at Foundever (Belgrade, Central Serbia)
Interview
I’ve applied through a referral. The initial contact was a phone call where they asked to me introduce myself in English. They’ve organized an interview after that and I was invited. After that was a test task to respond to a few emails for customers.
Once you apply and your resume meets the requirements, then they give you an invitation. Most time, they might change the resumption date. Once they have a company to service, then they book you for training. If you are able to get through training, then you start the shift.
I applied online. I interviewed at Foundever (Indianapolis, IN) in Mar 2026
Interview
Posting this for awareness and to see if this is typical of the company. I took the time to complete all the pre-interview assessments, etc. I have been stood up twice for a phone interview. After hearing back to schedule and interview initially, I did so. I waited the entire time for the scheduled interview and this time I did get an e-mail two minutes before the interview would have ended letting me know that the itnerviewer was experiencing internet issues. As advised, I rescheduled.
Fast forward to the rescheduled interview. An hour before it, I received an e-mail regarding a test of my internet speed. Completed quickly, test passed and e-mailed right back. It is now an hour after the interview was scheduled to begin, as of yet, I have received no call, no text, or e-mail yet regarding why the interviewer was a no-show.
I truly think my skills and experience would be a great match with the company but if this is how my time is valued, I will look elsewhere. Apologies for the long review but definitely wanted to make job seekers aware.