I applied online. The process took 6 days. I interviewed at Geek Squad (Northridge, CA) in Jul 2016
Interview
I applied online and week later received a phone call asking a few questions, such as my availability and what other positions i'd be interested in. during that phone call i scheduled my one on one interview in person. It was a fairly quick interview. I arrived fifteen minutes early but the interviewer was running late, so I had to wait about 30 minutes before being interviewed. They led me to the small security office because the interview room was occupied. It was a simple interview, they would select a few questions from a paper and write down your responses.
Interview questions [1]
Question 1
What questions would you ask a customer to see how comfortable they are with technology and to figure out what problem they are having.
I applied online. The process took 2 weeks. I interviewed at Geek Squad (Baltimore, MD) in Aug 2025
Interview
They first sent an online interview (record yourself) with around 5-7 questions, then if you pass that you go to an in-person interview. In-person asked mostly behavioral questions regarding customer service.
After a short 5 minute phone call with some manager for best buy we scheduled an interview with the geek squad manager. At the time of the appointment I received a call from that manager and we had a 20 minute phone interview.
Interview questions [1]
Question 1
Situation based questions; what would you do if...etc.