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      General Mills

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      Customer Operations Specialist Interview

      Dec 6, 2018
      Anonymous Interview Candidate
      Minneapolis, MN

      Other Customer Operations Specialist Interview Reviews for General Mills

      Customer Operation Specialist Interview

      Mar 14, 2024
      Anonymous Interview Candidate
      Mississauga, ON
      No offer
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at General Mills (Minneapolis, MN) in Dec 2018

      Interview

      Phone screening was first (basic questions "what are your skills, weaknesses, where do you see yourself in 10 years"). A member from HR then reached out to me within 3 days and scheduled an in-person formal interview. For the in-person interview, I met with 2 different customer service managers, each for about 30 min. They asked STAR based questions, 4 for each person I interviewed with. (google STAR based interview questions, this helped me prepare for this interview)

      Interview questions [3]

      Question 1

      Describe a time when you had incomplete information to get a task done, how did you go about it and what was the result?
      1 Answer

      Question 2

      Tell me about a time when you were faced with a problem with a co-worker, what happened? What was the result?
      1 Answer

      Question 3

      Tell me about a time when you had to learn a new process, how did you go about learning it and what was the result?
      Answer question
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at General Mills (Mississauga, ON) in Mar 2024

      Interview

      The recruiter explained the process of the call from the beginning, starting with administrative questions, then related to the position and basic HR questions, and then answering my questions. It all went smoothly.

      Interview questions [2]

      Question 1

      Why did you apply for this position, and what got your attention about the role?
      1 Answer

      Question 2

      Are you comfortable attending the office at least twice a month?
      Answer question
      1

      Customer Operations Specialist Interview

      Sep 5, 2022
      Anonymous employee
      Minneapolis, MN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at General Mills (Minneapolis, MN) in Jan 2022

      Interview

      Invitation to record and submit answers to interview questions. Online personality testing. Online timed logic / problem solving test. In person (online) interview. Drug testing when offered / accepting position.

      Interview questions [1]

      Question 1

      Very standard questions — examples of how you’ve handled / would handle situations.
      Answer question
      1

      Customer Operations Specialist Interview

      May 19, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at General Mills

      Interview

      Round 1 is a Phone interview ( I talked to the manager that I later ended up working for), Round 2- back to back on site interview with 3 manager on the team. Very straight forward. 1 month in total from when I was first called to schedule an interview to when I got my offer letter.

      Interview questions [1]

      Question 1

      Basic stuff that you can google. Nothing is that hard or will take hours to prepare for. If you're somewhat qualified for the job and can articulate yourself well, you'll be highly considered for a hire.
      Answer question