GlobalStep Technical Support Engineer interview questions

HR round questions * Tell me something about your self? * Explain about current job and previous job. * Why you looking for job change?? * Are you willing to work in Nightshirts? * What do you know about Global step? * How much your salary expectation? * what is your notice period? * within how many days you can join Global step? Technical Questions * Tell me something about your self? * Explain about current job and previous job. * What is Active directory? * What is DNS ? * What is DHCP and what it is used for? * Explain about VPN? * How you trouble shoot when your system is very slow? * What is LAN and WAN? * Explain: how to create user profile in outlook * Explain : TCP/IP and OSI layer * Explain what is SMTP protocol