I applied online. I interviewed at Grainger (Waterloo, IA) in Oct 2021
Interview
Phone interview, then virtual interview. Very informative and pleasant experience. Went over position in great detail as well as outlined duties of the job. Also went over what to expect next.
Interview questions [1]
Question 1
Name a time you showed great empathy with a customer.
I applied online. I interviewed at Grainger (Saskatoon, SK) in Apr 2026
Interview
Initial interview was easy, just asked about what you know about the company and STAR based. Although was told I would be interviewing in the next round and they really put that into my head only to get a one sentence email at 1am saying they went a different direction. Extremely misleading.
They asked STAR questions and very template questions just to fill in the pages per the manager. Although it could change since I went through this 6 years ago. They are stock driven, so learn a little about their market price and how they play in the industry.
Interview questions [1]
Question 1
Tell me a time when you have to make a very difficult decision.
They do interviews in the typical STAR format. Very tiring as they ask you a ton of questions. If you can handle that kind of thing you'll be fine but the average interview is like 40 minutes of straight questions.
Interview questions [1]
Question 1
Desribe a time where you had to deal with a difficult customer. What was the issue and how did you overcome it.