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      Content Operations Lead Interview

      Sep 9, 2025
      Anonymous Interview Candidate
      San Mateo, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Guidewire (San Mateo, CA) in Aug 2025

      Interview

      AI interview with a platform called AIR by Braintrust. This was not a conversation, but more of an interrogation. Questions are AI-generated based on the job description, and the bot asks follow-up questions based on the candidate’s responses. Once the bot has finished asking its questions, the interview ends. There is no opportunity for the candidate to ask questions that might clarify items from the job description or give insight into team structure, tools being used, current state of operations or the role, or any other information one might want to gather to determine if one would really like to pursue the role or work for Guidewire. Braintrust claims that AIR will provide the candidate feedback on their interview to improve upon skills; however, this did not occur. Instead I received a request to provide feedback on the interview via SurveyMonkey. In the end, it’s an experience that leads one to believe the company does not value people.

      Interview questions [1]

      Question 1

      AI-generated questions based on bullets from the job description.
      Answer question
      avatar
      Guidewire response
      7mo
      Thank you for your feedback on the AI Recruiter by Braintrust interview. This stage is focused on helping us better understand your skills and experience beyond your resume, so it doesn’t include time for questions or discussion. If you move forward, a recruiter will contact you to discuss the role, the team, and answer any questions about Guidewire. We appreciate you sharing your experience and are using your comments to improve our processes and ensure all candidates feel valued.