I applied online. I interviewed at H E B (Austin, TX) in Dec 2013
Interview
Austin 24 interview- it was a panel or 3-4 managers. They asked customer service related "what-if" questions. And they had items beneath each sheet which you had to sell.
Harker Heights interview - just one-on-one interview with normal customer service related questions.
Interview questions [1]
Question 1
If asked if you would give a customer free product to make up for an employee or company mistake...say yes! (Within reason)
The process took 1 week. I interviewed at H E B (Fort Worth, TX) in Mar 2021
Interview
The interview process was easy. You get an email after your application and go through HireVue (a virtual interview) talking to yourself answering questions, then in-store, where you talk to a store leader.
Interview questions [1]
Question 1
Describe a time where you had to shift your focus to another task.
I applied online. The process took 1 week. I interviewed at H E B (Houston, TX) in Mar 2017
Interview
It was an easy process.. They had questions about my personalith and did a background checks..
Few days later I was good to go and could give my hours of availability.
Its pretty easy process.
You should apply if you are looking for something stable
I applied online. I interviewed at H E B (Houston, TX) in Jun 2016
Interview
Two step interview. First a group interview and then a one on one with the store director. I was at first very scary. After you finish they will give you a call back to see if you have made it to the 2nd round. Then you meet with the store director and if she likes you then you have a job!
Interview questions [1]
Question 1
They asked you to sell this HEB product. It was easy since you were in a group but also odd since HEB is not in retail and a cashier doesn't need to sell anything on a regular basics.