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      H E B

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      Customer Service Assistant Interview

      Dec 24, 2013
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at H E B

      Interview

      I applied online , I had a friend who works there give my name to the manager and after a week I got a call asking to come in for a group interview on a Saturday. It was about five of us and we had to do the basics of drawing where we thought we'd be etc, making a commercial and introducing ourselves. Afterwards they told us they'd do calls for second interviews and I received my phone call Monday for my second interview that Thursday. It was much more relaxed, they asked the basic questions and scenarios about handling irate customers and things of that nature. My interviewer was really funny. Mainly they're looking for someone with a bright personality. Then I was told if they were interested I'd get a call to come in and sign for a background check. I received the call Monday and came in and signed, from there they said if everything goes smooth they'd call me in to sign the final paperwork, which they called today so I'll be coming in Friday to do so. Overall the process takes a lot of patience but nothing too difficult.

      Interview questions [1]

      Question 1

      You are working in the express line as a cashier. Someone comes in the line with 30+ items and you see the other customers behind rolling their eyes and groaning. How do you handle this ?
      1 Answer

      Other Customer Service Assistant Interview Reviews for H E B

      Customer Service Assistant Interview

      Feb 14, 2025
      Anonymous employee
      Missouri City, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through other source. The process took 5 days. I interviewed at H E B (Missouri City, TX) in May 2024

      Interview

      Started with a group interview where questions were asked and everyone got a chance to answer the question. Then you are called back later that day and another interview occurs then you are offered the job that same day.

      Interview questions [1]

      Question 1

      What would you do in a situation where you encounter a large spill or mess and it wasn't your job to clean up the mess?
      1 Answer

      Customer Service Assistant Interview

      Nov 24, 2023
      Anonymous Interview Candidate
      San Antonio, TX
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at H E B (San Antonio, TX) in Nov 2023

      Interview

      It was 2 separate interviews. My interviews went well, but I was not chosen. I was hoping that after the first interview I would be chosen to be an employee there since it went really well, but that just wasn't the case.

      Interview questions [1]

      Question 1

      So tell me about yourself.
      Answer question

      Customer Service Assistant Interview

      Dec 1, 2023
      Anonymous employee
      Donna, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      The process took 1 day. I interviewed at H E B (Donna, TX) in Nov 2023

      Interview

      Well, it's pretty easy to do. Just make sure you are in a quite environment and it does give you more than one chance to rerecord. Other than that, the process is easily doable.

      Interview questions [1]

      Question 1

      Well one thing that they asked me was a time that I worked in a team and successfully achieved a goal. They will also ask more about your times of resolving issues and what not.
      Answer question