I applied online. I interviewed at H&M (Croydon, England) in Aug 2017
Interview
It was actually a group assessment where we got in to a smaller groups where we had to some tasks like go around the sales floor and pick some outfits for a festive and why we did so we also did brain storm on what goo customer service means
group interview, people were friendly and they asked a lot of general questions. then we all went to the shop floor, got assigned a certain outfit to make for a hypothetical customer and explained in front of the group why we chose it
I applied online, interview at the store. Casual talk with the store manager about the experiences and how the store works. It was pretty straight forward even without any experiences.
Group interview. 10 candidates in a small dingy room. Poorly organised and interviewers showed very little interest or skill in conducting an effective interview. Were in pairs for the whole thing, no way to stand out and other people taking credit for your ideas. No observation of how you handled planning and answering the tasks in your pairs, interviewers just sat there having a chat.