I applied through an employee referral. The process took 5 days. I interviewed at H&M (Portland, OR) in Aug 2018
Interview
I applied through an employee referral, and was hired within a week. I had a 20-30 minute phone interview with a department manager. I was asked pretty standard customer service interview questions, and the interviewer was easy to talk to. A few days later I had a 30-40 minute in-person interview with the store manager. I was asked pretty similar questions, and the conversation was fairly casual. The whole process was thorough, but easy if you are well prepared. I also recommend wearing something that reflects your personal style.
I applied online. The process took 1 day. I interviewed at H&M (Dublin, Dublin) in Jan 2026
Interview
Group interview with both groupwork and individual questions. The group is about 10 people and we were divided randomly into groups to discuss some scenario and how we would react.
It was a chill interview session. The whole interview only lasted for about 15 minutes. The interviewer just asked about my background and also asked some situational questions to see how i would approach certain customer related situations
Interview with store manager and got a short tour of the store. Asked questions regarding things from resume and asked personal questions to get to know more about you as a person to see how you will fit in the team.