I applied online. The process took 2 weeks. I interviewed at H&M (Chicago, IL) in Jun 2014
Interview
It was really quick. I had two interviews. The first one is with two managers and they asked basic questions like "Why HM" "Tell us about a bad customer service story" and then the second interview, is basically in your hand. Its with the store manager and they kinda ask you the same thing and if they like you, you basically got the job.
Interview questions [1]
Question 1
Strengths and Weaknesses, Tell me about a bad customer story, What are your past retail experiences
I applied online. I interviewed at H&M (Dundalk) in Mar 2026
Interview
It was lovely, very interactive. Getting to meet new people, seeing the H&M store was really nice. The supervisor was really professional and warm. First we got to know each other, then did a question and answers round with everyone, situation based, customer service based, questions to display your skills etc, talking about H&M values and then we had a group task, to come with a outfit based on the provided situation.
I applied online. I interviewed at H&M (Brighton, England) in Jan 2026
Interview
Group interview, asked us questions like what's our hobbies and why do we want to work at H&M. We then had to work in pairs to choose the importance of certain scenarios that we may come across. We then were given a scenario in a group and had to go around the shop and choose an outfit suitable for that scenario. We ended the interview being asked two random questions about the brand or anything in general.
Interview questions [1]
Question 1
Name a time where you had to make a job easier in order to complete it.