H&M
Part of H&M Group
Engaged Employer
H&M Customer Service Representative (CSR) interview questions
Easy interview difficulty
Very positive interview experience
How others got an interview
- 10%Employee ReferralEmployee Referral
- 5%Campus RecruitingCampus Recruiting
- 5%In PersonIn Person
Interview search
26 interviews
H&M interviews FAQs
- Customer Service Representative (CSR) applicants have rated the interview process at H&M with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 71% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative (CSR) roles take an average of 9 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at H&M overall takes an average of 20 days.
- Common stages of the interview process at H&M as a Customer Service Representative (CSR) according to 12 Glassdoor interviews include:
Phone interview: 21%
One on one interview: 18%
Skills test: 15%
Group panel interview: 15%
Presentation: 9%
Drug test: 6%
IQ intelligence test: 6%
Background check: 3%
Other: 3%
Personality test: 3%
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