H&R Block District General Manager interview questions

I was contacted by a recruiter who conducted a phone screen. Very standard, 30 minutes getting to know each other. A few weeks later I spoke with a Regional Director via skype. He asked me about my work experience, gave me a few situational questions a little harder but nothing major. The 3rd interview was an in person panel interview with 3 Regional Directors & an HR Director. They give you a case study to analyze a few days beforehand & you present your plan for the mock district during the interview. The case study district ended up being the actual district I was hired for. A few ways to stand out in the interview: Develop a full presentation that you can print out a copy for them & send it digitally, make sure your talking points are tight (memorize the data, speak to the strengths, weaknesses, & opportunities of the district), stand for the presentation, & blend in some of the company values into the presentation (even something as silly as using it as a name that's part of the presentation ex: Roberta Resilient). All of these were things that were pointed out to me as behaviors that made me stand out from the rest of the applicants. I had an offer a few days later & negotiated a higher salary within 24 hours of the offer.

Two separate interviews for one scheduled - first by a current DGM, then by two Regional Managers. Standard corporate questions mixed with a conversational interview style. The first interview was very brief, the second was longer and more involved but I didn't think either was particularly difficult. They told me they'd reach out within two weeks. I was then contacted by a recruiter to assess my interest in a similar position in another location for which I had no interest.