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      H&R Block

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      Product Technical Support Specialist - Seasonal Interview

      Jan 18, 2017
      Anonymous employee
      Kansas City, MO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 days. I interviewed at H&R Block (Kansas City, MO) in Jan 2017

      Interview

      I found job on career builder, applied got a phone interview, then scheduled a interview onsite gave instructions in email location. Very impressed with area across from Power & Light eating places parked in gated garage underneath wasnt sure where entrance was from garage so parked right near gate walked about one level up very nice building, very new looking met with security waited for interviewer, very good interview

      Interview questions [2]

      Question 1

      Experience with computers in regards to pages not loading how would I help the customer?
      Answer question

      Question 2

      Name a time I handle an irate customer how did i handle it?
      Answer question