I applied in-person. The process took 1 day. I interviewed at H&R Block in Nov 2009
Interview
Emphasis of recent experience on customer services, working with people, etc by giving examples in past employment. There are many scenario type questions, which can be best answered by telling your own true stories or experiences. Just be positive, be honest and be yourself. If this is the type of job for you, the interviewer will know when the "natural you" are being manifested during the interview.
Interview questions [1]
Question 1
When you are dealing with a customer in person at your desk, the phone rings while one of your colleagues asks for your help, what would you do? Ignore the phone? Ignore your colleague? Ignore your existing client?
I applied online. I interviewed at H&R Block in Jan 2026
Interview
They send a scheduling link. You speak with them for 30 minute and they'll get back to you with an offer. Tried reaching back out and was completely ghosted after receiving an offer.
Interview questions [1]
Question 1
Ask about you and your experiences. Super easy interview, need no preparation honestly.
Easy. After I finished the hours for the CTEC, I was interviewed. The interview was online through Microsoft teams. All they asked was my availability and professional experience. No hard questions. I was interviewed by the Multi Team Leader and District manger.
Interview questions [1]
Question 1
Professional experience, tell me about yourself and work availability, how are your customer service skills
I applied online. The process took 1 day. I interviewed at H&R Block (Tampa, FL)
Interview
Brief conversation with the district manager—very polite and professional team. If you need a quick position, I highly recommend applying. Great experience overall and appreciate their responsiveness. That is all