I applied through other source. The process took 1 week. I interviewed at H&R Block (Knoxville, TN)
Interview
If you take the tax preparation class through H&R Block and participate / do well in class, you will have no trouble being hired. The class is about 3-4 months on average and does include some homework to do well.
Interview questions [1]
Question 1
Name a time when you've dealt with a difficult customer or client and how you handled it.
Interview was after passing their tax course, which is about 30 hours. Interview was a formality as they will hire just about anyone who passes their course or had tax prep experience.
Interview questions [1]
Question 1
Why do you want to work in the tax preparation field?
Very easygoing and very nice manager. Talked about hiring process and training and additional onboarding details as well as job details and how the season and off season, preseason work
I applied online. The process took 2 weeks. I interviewed at H&R Block (Chesterton, IN) in Aug 2025
Interview
Upon completing the application through the H&R Block website , I followed up with a call to their office and spoke with a preparer to schedule my interview. I interviewed with two preparers who had a wealth of knowledge and experience in the field. They were very welcoming and kind. They asked me about my prior work experience and spoke to me about their experience and backgrounds. It felt more like a conversation than the usual feeling of an interrogative interview, which I liked. They also allowed space for me to ask questions. It was an amazing interview process.
Interview questions [1]
Question 1
Tell me about your past work experience in tax preparation?