HCLTech Customer Service Representative (CSR) interview questions
based on 27 ratings - Updated Nov 24, 2025
Easyinterview difficulty
Mostly positiveinterview experience
How others got an interview
40%
Applied online
Applied online
25%
In Person
In Person
10%
Recruiter
Recruiter
10%
Employee Referral
Employee Referral
10%
Campus Recruiting
Campus Recruiting
5%
Other
Other
Interview search
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HCLTech interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at HCLTech with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 60.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 5 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at HCLTech overall takes an average of 17 days.
Common stages of the interview process at HCLTech as a Customer Service Representative (CSR) according to 2 Glassdoor interviews include:
Phone interview: 50%
Presentation: 50%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at HCLTech
Interview
it's easy no aptitude. completely based on communication +
4 rounds in total. The First round will be initial screening send will be a face to face hr third will the team lead fourth round face to face manager.
I applied through college or university. I interviewed at HCLTech (New Delhi) in Aug 2017
Interview
I was expecting technical as they were hiring for IT infra. but nothing technical. waste of time. first round was written second third and fourth rounds were HR rounds. Same questions same rounds again and again.