I applied online. The process took 2 weeks. I interviewed at HealthEquity Inc. (Draper, UT) in Jul 2019
Interview
The interview process was unlike anything I have ever seen. There was a group of about 15 of us brought into a conference room. We were told about the job we were interviewing for and more about the company and the company's vision. We then had a chance to ask any of our questions. A basic computer test was administered and we then had individual interviews. The people giving the interviews were funny and open. They had about 10 questions to ask a little more about each of us. I was called about a week later and offered the job.
Thank you for your review of HealthEquity on Glassdoor. We are pleased to hear regarding your experience in interviewing and accepting the job offer! Great to see. Keep up the great work and thank you for your contributions to HealthEquity.
Other Member Services Representative Interview Reviews for HealthEquity Inc.
I interviewed at HealthEquity Inc. (Indianapolis, IN)
Interview
Relaxed, Straight forward questions regarding expectations , over the phone. Spoke to two people on 2 occasions. Both people were very kind and friendly. Was offered the job within a few days.
Interview questions [1]
Question 1
What type of Customer Service experience do you have?
I applied online. The process took 2 weeks. I interviewed at HealthEquity Inc. (Florida, OH) in Jul 2025
Interview
I was truly excited to interview for this position and to potentially join such a well-regarded company. I had the opportunity to speak with Stephanie and Charita during the interview process, and I appreciated the time they took to meet with me. However, I was informed that I would receive an update regarding the next steps, and unfortunately, I have not heard anything back.
While I understand that delays can happen, I wanted to express that the lack of follow-up has been disappointing, especially considering how enthusiastic I was about the opportunity. Clear communication is an important reflection of a company’s values, and I hope future candidates will have a more consistent experience.
Thank you again for the opportunity to interview.
I applied online. The process took 2 weeks. I interviewed at HealthEquity Inc. (Texas City, TX) in Jul 2025
Interview
I was truly excited to interview for this position and to potentially join such a well-regarded company. I had the opportunity to speak with Stephanie and Charita during the interview process, and I appreciated the time they took to meet with me. However, I was informed that I would receive an update regarding the next steps, and unfortunately, I have not heard anything back.
While I understand that delays can happen, I wanted to express that the lack of follow-up has been disappointing, especially considering how enthusiastic I was about the opportunity. Clear communication is an important reflection of a company’s values, and I hope future candidates will have a more consistent experience.
Thank you again for the opportunity to interview.
