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      HealthStream

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      Customer Support Specialist Interview

      Mar 22, 2023
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Support Specialist Interview Reviews for HealthStream

      Customer Support Specialist Interview

      Apr 12, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at HealthStream in Dec 2022

      Interview

      I had a wonderful experience! The HR recruiter was well informed and encouraged me all throughout the interview process. I had two interviews total- both scheduled at a speedy pace!

      Interview questions [1]

      Question 1

      How do you balance a work life/ home life balance while being remote?
      Answer question

      Application

      I applied online. The process took 4 weeks. I interviewed at HealthStream in Mar 2024

      Interview

      I had three separate interviews over a spand of a month and did not hear back after the final interview. I waited a week before emailing the recruiter who told me they were not going with my application, but had been waiting on another position. I don't believe this is true, they just could not give the common respect to email me a rejection letter. I would say after a week if you don't hear back, you did not get the job, they do not respect your time. One did not show up and another was late so don't expect a quick process.

      Interview questions [1]

      Question 1

      Do you know what credential means and the process for checking a doctor license?
      Answer question
      1

      Customer Support Specialist Interview

      Nov 16, 2023
      Anonymous Interview Candidate
      Nashville, TN
      No offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at HealthStream (Nashville, TN) in Aug 2023

      Interview

      The recruiter was very prompt after I submitted my application and scheduled a screening interview for the next day. He communicated that he will set up a meeting with the assistant manager of the support team for the next week since we had the screening on a Friday. I had a call with the assistant manager on Monday and I went on to the second interview with the lead manager and an engineer from another team on Tuesday. Everyone was very friendly and personable from all the interviews. My start date didn't align so I ended up not going further in the interview process.

      Interview questions [1]

      Question 1

      What was a moment when you experienced great customer service from a technical supporter? Why were they great?
      Answer question
      1