The interview will be conducted via Zoom audio call. You'll receive an email with a Zoom meeting link and instructions on how to join the call at the scheduled time. During the interview, you'll have the opportunity to discuss your qualifications, relevant experience, and how your skills align with the requirements of the position. We'll also delve into scenarios to assess your problem-solving abilities and customer service approach.

First step was a phone screening with the human resources department and then a zoom interview with Hiring Manager which consisted of the STAR model of questioning and then a final interview with a panel of directors