Customer Representative applicants have rated the interview process at Hilton with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Representative roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Hilton overall takes an average of 20 days.
Common stages of the interview process at Hilton as a Customer Representative according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied online. The process took 2 days. I interviewed at Hilton (Dallas, TX) in Sep 2016
Interview
Why do you want to work for Hilton? embody our core values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now.
an interest in innovation and are interested in helping Hilton Worldwide fulfill our mission of being the preeminent global hospitality leader
Interview questions [1]
Question 1
How do you explain to a customer why a higher priced reservation is worth the money?