I applied online. The process took 4 weeks. I interviewed at Hilton (San Juan, PR) in Jun 2016
Interview
Three interviews: digital, human resources, manager. The digital interview is through hirevue and ts very convenient since you do it at your comodity. You have the chance to practice as much as you want and then start the process. They give you a question and you have about three minutes to answer and it passes to the next question you just have one chance to respond so its best to do as much practice as you need to feel confortable. The second interview in my experience was very good the people are very welcoming and answered all my questions. The third interview is good basicly going though your resume with your future boss.
I applied online. I interviewed at Hilton (Lagos) in May 2026
Interview
The interview process was professional and well organized. The interviewer asked questions about my customer service skills, communication, experience, and ability to handle guests. I also learned more about the company culture, responsibilities, and expectations for the Guest Service Agent role.”
Interview questions [1]
Question 1
How did your did I handle a situation when the quest was angry
Interview took place in the afternoon. It was a straightforward interview process which felt more like a conversation and the interviewer was very polite. Asked various questions - a mix of competency and motivation questions.
I applied through college or university. I interviewed at Hilton (Orlando, FL) in Feb 2025
Interview
If you're yourself, the interview is a breeze. They look for honest, outgoing, and problem-solving individuals. Reaching out is an important step of getting hired post-interview. May be difficult to get responses if there is entry level experience depending on the hotel. Reaching out is the best bet.
Interview questions [1]
Question 1
Have you ever worked in a hospitality field before?