I applied online. The process took 4 weeks. I interviewed at Horizon Air (Portland, OR) in Jan 2015
Interview
Typical interview questions that I wish weren't so predictable, silly and analyzed. I rehearsed for this interview prior to taking it, knowing what I was getting into. I'm a naturally friendly and enthusiastic person, and very sincere when I say I work hard and aim to please. I'm well-versed at customer service! The hard part is conveying this in a way that appeals to the interviewer. You have to answer questions in a certain way, using keywords and methods of communication that most interviewees are familiar with. To me, it seems forced and insincere; but it works for whatever reason.
Interview questions [1]
Question 1
What would you do if you witnessed a co-worker violating safety rules?
Fist is the the initial Application process. Then, you're sent some Audio interview questions about 5 to 6 questions. The last step is the Final Virtual Group Interview where you broken up into groups to ask situational questions related to customer service experience.
It was a good experience and I learned a lot about the company and process. The interview went quickly which surprised me. But overall great experience. I like it was all virtual.
3 stages; virtual video interview, group interview & informational, 2:1 virtual interview. Video interview did not need camera and you can take as much time as you need with 3 tries to record. They got back to me within hours of each interview process