I applied online. The process took 2 weeks. I interviewed at Horizon Air (Portland, OR) in Sep 2015
Interview
I put in an application online. It took about 10 days for me to get an invite to do a video interview. You have 3 days to complete the video interview. There are 9 questions. Not hard if you are prepared. Then I got a call the next ay inviting me to Portland to a group/one on one interview for the following Tuesday, Sept. 1st. There were 38 people there, all top notch people. They said they were hoping to get a lot of people that day and yet they only did one on one interviews with about 10 people. I was really surprised and did not get a one on one interview. So we were done by a little after noon. I was disappointed. Sure wish I knew where I went wrong.
Interview questions [1]
Question 1
When is a time that I over promised? And what was the results.?
Fist is the the initial Application process. Then, you're sent some Audio interview questions about 5 to 6 questions. The last step is the Final Virtual Group Interview where you broken up into groups to ask situational questions related to customer service experience.
It was a good experience and I learned a lot about the company and process. The interview went quickly which surprised me. But overall great experience. I like it was all virtual.
3 stages; virtual video interview, group interview & informational, 2:1 virtual interview. Video interview did not need camera and you can take as much time as you need with 3 tries to record. They got back to me within hours of each interview process