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      Technical Support Specialist Interview

      Dec 22, 2025
      Anonymous employee
      Singapore
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at HubSpot (Singapore) in Apr 2022

      Interview

      I really appreciated how the HR team explained what to expect during each interview stage—it made preparing for the interviews much easier. The whole experience was well organized, smooth and efficient.

      Interview questions [1]

      Question 1

      During the behavioral interview, they assessed my customer orientation through scenario-based questions.
      Answer question

      Other Technical Support Specialist Interview Reviews for HubSpot

      Technical Support Specialist Interview

      Dec 20, 2023
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at HubSpot in Dec 2023

      Interview

      I was reached out via LinkedIn by a recruiter from HubSpot, offering me the position supporting the UK/I market. The recruiter was lovely, then he connected me with his colleague, in order to schedule an interview. I ended up passing that interview, which got me to the next round: the practical interview. I was informed about who will interview me for this practical round and everything was official via emails. The day of the interview I’m waiting for this person only to find out that I have someone else. -no biggy, right?? - the entire time I felt like I was rushed through the interview as if they have already reached a decision and hired someone else, and the time with me is just an hour off of work. I was told that the interview is more about how you handle the customer rather then what you know about their system, but even tho I knew the basics and practiced on what I was guided to, the interviewer constantly asked me question about the system, as if I’m supposed to know everything about it. Not cool! I was very pleased with the interview and thought I had high chances on moving to the next round, but it wasn’t the case. I had to reach out to the recruiter that was covering for his colleague, and ask for feedback because I was promised to receive a reply within 24h and it clearly wasn’t the case. Eventually I received the email saying that I didn’t pass. Only confirming everything I already thought about. The first interview was great. Really smooth and positive. The second one wasn’t. The interviewer seemed unfocused and unbothered by my interview. I really felt like I’m wasting her time. The interview was exactly one hour, in which 45-50min of it was for the practical task, talking to the interviewer(as if she is the cat). - I was told by the recruiter that this will be only 20-30 and then to move to the question part, so there’s no need to waste time on getting to know the system. - clearly wasn’t the case. -The interviewer asked me only 3 questions in this interview. 2 of them with a similar context.

      Interview questions [1]

      Question 1

      Describe a difficult situation that you’ve experience at work and how did you handle it?
      1 Answer

      Technical Support Specialist Interview

      Apr 27, 2022
      Anonymous Interview Candidate
      Dublin, Dublin
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at HubSpot (Dublin, Dublin) in Apr 2022

      Interview

      1. Phone screen 2. Technical and behavioral questions(which were very easy) in the technical question : they send you an email prior containing some tasks that you have to complete on their CRM software. the tasks were : 1. Add 10 contacts in your account (they can be real or fake) and be sure to specify what states they're from. Then, make an Active List of contacts from one specific state. 2. Create a Landing Page in your account. Replace the default title on the page with the name of your favorite food. Then, place an image of that food somewhere on the page. 3. you get interviewed by 3 Managers individually and you have 30 minutes with each one of them in a row. most of the behavioral questions were like ( tell me about a time) overall experience was very nice and the 3 managers were very kind and showed interest in my Profile but I was surprised that I did not get the offer probably because I'm a foreigner and that the VISA Process might get complicated. what I like about Hubspot is that when you don't get the offer they arrange another phone meeting with you to give you feedback about the interviews. I have the meeting with the HR tomorrow to get the feedback.

      Interview questions [1]

      Question 1

      tell me about a time when you doubted your own abilities ?
      Answer question

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